About Us

Based in Dunfermline, we have been providing reliable IT support and technology solutions to businesses for more than 17 years

Our Values

IT Works will reliably, safely and creatively deliver first class services to all our customers. At every touch point with our customers, we will demonstrate and live by our values of:

Professionalism | Commitment |
Passionate | Forward Thinking

Who We

Who We Are

We understand that managing technology can be complex and time-consuming, which is why we offer our clients the peace of mind they need to focus on their business.

By partnering with us, you can save money on costly IT staff, increase productivity, and eliminate system downtime. Our team of passionate IT professionals is dedicated to delivering exceptional customer service and helping our customers with their technology needs.

We take pride in our ability to assist our clients with personalized IT solutions that are tailored to their unique needs. Whether it’s hardware, software, or cloud-based solutions.

Customer service

We believe that customer service is about building lasting relationships. We understand that no two customers are the same, and each has unique requirements that need to be addressed. That's why we prioritize personalized service, taking the time to understand our customers’ needs and tailor our solutions. We are dedicated to building lasting partnerships with our customers based on trust, transparency, and exceptional service.

Value for money

We believe in providing our customers with value for money and understand the importance of operating within budget constraints. By offering tailored solutions that meet your specific needs we can provide reliable cost-effective solutions to optimize your IT infrastructure while minimizing costs, ensuring that they receive the best value for their investment. We understand the importance of efficient IT solutions, which is why we always thoroughly test our services before implementation, allowing us to guarantee that our solutions are robust and reliable.

Peace of mind

We are committed to providing our customers with peace of mind when it comes to the management of their IT Infrastructure. We understand that our customers rely on these critical systems to run their businesses, and they need to trust that they are in good hands. That's why we prioritize reliability, security, and performance. Our team works to ensure that our customers' systems are up to date, monitored, and maintained, with minimal disruption to their operations. By entrusting us with their network and cloud solutions, our customers can focus on their core business activities.

Business Continuity

We understand that business continuity is essential to our customers, that’s why we offer comprehensive solutions to ensure that our clients can quickly and efficiently recover from disasters and get back to business as usual. We are committed to providing reliable and effective solutions that include disaster recovery plans, backup and data recovery, and high availability cloud solutions. By implementing these solutions, we can help minimize downtime, protect your data, and ensure that business operations can continue in the event of a disaster.


Professional, efficient, and friendly remote and Onsite support. Our experienced support engineers are on hand to minimize downtime and keep your business moving.


Our team offers assistance and expert advice for your business in utilizing Microsoft 365 and harnessing the power of cloud-based services.


We offer business continuity and backup solutions, ensuring the safety of your data and enabling quick recovery in case of a disaster. Trust us to keep your business resilient and prepared.


Staying updated with the latest solutions and technologies can be a challenge. We understand the complexities and are here to assist you in identifying and fulfilling your IT needs.